IT Services

Need Help? Contact Weitzman IT Services!
All support requests must be submitted via email to ithelp@design.upenn.edu or via a Help Ticket.
IT Staff monitor these requests from 8am - 6pm, Monday through Friday.
Visit our COVID-19 Policies & Procedures and information on equipment checkout, computer labs, AV support, and printing & plotting.

COVID-19 IT Policies and Procedures for Fall 2020
Remote Teaching and Communication Tools Guide
Remote Student Support and Access Guide
Remote Software Availability Guide
Important Info on Zoom Licenses for All Penn Students, Staff, and Faculty

Announcements

Mandatory Two-Step for O365
Best Practices and Security Tips for Web Conferencing
The Weitzman School is Offering Adobe Licenses to Grad Students for the 20-21 Academic Year
Recent Emails - Recent emails sent from Weitzman ITS

New Student Orientation Info

Incoming students have several accounts to set up and their own personal computers to set up. We offer a "DESIGNIFY" set up tutorial, as well as lots of information on related software and services:

Back to School 2020 Computer and Hardware Recommendations
"DESIGNIFY" Your Computer!
Setting Up AirPennNet Wireless on Mobile Devices

Tools and Quick Links

Working remotely? Follow our "Remote-ify" Checklist
Remote Teaching and Communication Tools
Design Account Password Reset
Video Conferencing and Recording Options
PennO365 Email Password Reset
Two-Step Authentication Info and Set-up
LastPass Password Manager
Render Rocket - Additional render option to keyshot and V-RAY
Penn Student Tech Center
Penn Email Web Portal
FortiClient Remote Access
Catalog of Services
Support Guidelines

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IT Services

Announcements

New Student Orientation Info

Tools and Quick Links